Make sure the scanned copies you email us are clear, high-resolution images or scans, and no parts are missing. While we accept photographs of the documents , our advice is to use a scanning app such as for example Adobe Scan mobile phone app for iPhone & Android – it really is free and simple to use.

When translating official paperwork, translators should never "correct" certificates, even if you can find "obvious" spelling mistakes. Translators can only transfer what’s there on the initial document. If the certificate is inaccurate in